play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 2662572162
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, enter your registered mobile number in the app and verify the One-Time Password (OTP) sent to you. This method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, and not for bonus rewards. This means you can only cash out the money you've earned through gameplay, not any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete tasks within 3 hours, but some processes can take as little as 30 minutes. However, payment processing may experience delays, requiring users to wait up to 24 hours for transactions to clear.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm the withdrawal request status. If the request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, their care centre is available to provide assistance.
One of our standout resources is our generous welcome bonus and ongoing promotions, designed to enhance your gaming experience and extend your entertainment. Our user-friendly interface makes it easy to navigate through various game categories, access customer support, and manage your account. With our intuitive design, you can quickly find the games that suit your taste, get help when you need it, and keep track of your progress and rewards.
At play exchange, security and protection are our top priorities. We understand the importance of safeguarding our users' financial transactions and personal information. To ensure a secure and seamless experience, we offer a range of safe deposit and withdrawal methods, including credit and debit cards, electronic wallets, and direct bank transfers. This allows our users to process their transactions quickly and efficiently, without worrying about the security of their financial data. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any queries or concerns our users may have. Whether it's a question about a particular transaction or a concern about the security of our platform, our team is always ready to provide guidance and support. Our commitment to security and customer satisfaction means that our users can focus on what matters most to them, without worrying about the technicalities of our system.